Privacy Policy

Effective Date: 11/09/2024

At Angeles Tech, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: This may include your name, email address, phone number, company details, and address when you fill out our contact forms, request a quote, or communicate with us directly.
  • Device Information: We may collect details about your devices (e.g., Chromebook brand and model) for repair purposes.
  • Usage Data: Information about how you interact with our website (e.g., IP address, browser type, and pages visited) to help us improve our services.
  • Student Information: When working with school districts, we may receive student data strictly for the purpose of device repairs, in compliance with applicable laws.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our repair services.
  • Communicate with you regarding your service requests, quotes, and inquiries.
  • Improve our website and services based on usage data.
  • Comply with legal obligations, including student data protection laws when servicing school districts.

3. Data Protection for Schools

We understand the importance of protecting student information. For school district clients, we handle student data in compliance with the Family Educational Rights and Privacy Act (FERPA) and the California Student Online Personal Information Protection Act (SOPIPA). We do not use student information for any purpose other than performing authorized device repairs.

4. How We Protect Your Information

We take your privacy seriously and implement the following measures:

  • Encryption: We use secure, encrypted methods for data transmission.
  • Access Controls: Only authorized personnel have access to sensitive information.
  • Data Retention: We only retain your data for as long as necessary to provide our services and meet legal requirements.

5. Sharing Your Information

We do not sell your personal information to third parties. We may share your information in the following cases:

  • With Service Providers: We may share your data with trusted service providers (e.g., parts suppliers) to fulfill repair services.
  • Legal Compliance: We may disclose your information if required by law or in response to legal requests.

6. Your Rights Under California Privacy Laws

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

  • Right to Know: Request details about the personal information we collect and how it’s used.
  • Right to Delete: Request the deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out: Opt-out of the sale of your personal information (note: we do not sell personal data).
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at info@angelestech.com or call us at (626) 828-9466.

7. Use of Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. By continuing to use our site, you consent to our use of cookies.

8. Data Security

We prioritize data security and implement industry-standard measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for legal reasons. We will notify you of significant changes by posting the revised policy on our website with the updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: